Questions specific to each membership such as cost and shipment details:
Rubicon & Excelsior Members
Visionary Members
Legacy Members
Why do I have to provide my email address?
We use your email address to notify you of upcoming shipments and any changes to your account as well as to send you invitations to exclusive winery events, news and special offers. We will never sell your email address, and it will only be shared with our affiliates or service providers who may require it to support your membership, for example in connection with fulfilling shipments and ensuring compliance with direct shipping laws. More information is available within our Privacy Policy.
If I’m a member, am I still required to make reservations for tastings and experiences?
Yes. To ensure the highest quality of service, we require our members to make reservations for tastings and experiences. Please note that the maximum group we can accommodate is a party of ten and depends on availability. Although a credit card is required to make reservations, you will not be charged until the day of your visit and only if there is a fee.
Why is a signature required for delivery?
Federal and state laws require a signature of an individual 21 years of age or older for all deliveries that contain alcohol. We strongly recommend using a business address for your shipments to ensure prompt and safe delivery of your wine.
May I order more wine or merchandise between shipments?
Absolutely! Orders can be placed by visiting our online store, emailing us at HeritageSociety@Inglenook.com, or calling (707) 968-1144. When you sign-in using your account email and password, your membership discount will automatically be applied to your purchase. Shipments include Member-Exclusive pricing on select library vintages of wines, purchasable during the 30-day reorder window following receiving your shipment. Special Member Pricing may also be applicable on New Release vintages during this reorder window.
How can I purchase a gift membership?
Membership to the Heritage Society makes a wonderful gift! The recipient will receive all of the great benefits of membership. Upon your request, we will send a welcoming membership email to your gift recipient, and thereafter your credit card will be charged approximately one week before any wine shipments are sent. Whenever you would like the gift membership to end, simply notify us in writing at HeritageSociety@Inglenook.com, subject to the cancellation provisions in our Membership Policy and Automatic Renewal Terms.
For additional inquiries, call us at (707) 968-1144 or send us an email.
