Reservation and Cancellation Policy

All reservations are confirmed in writing and held with a credit card. Experiences will be charged the morning of your visit. Cancellations must be made in writing at least 24 hours in advance of your visit. Please email us at

If you are running late, please contact the Concierge desk at (707) 968.1177. We will do our best to accommodate your party, but after 15 minutes, your reservation is no longer guaranteed.